Like most of my elderly peers, I can’t remember where I parked the car or why I’m sporting a fake mustache and wearing a tutu on the bus, but I do remember all kinds of undelivered promises from tsunamis past. The internet was going to make us all smarter and more connected to each other. Nuclear energy was going to eliminate air pollution and slash electricity prices. Space exploration was going to give us rocket belts and vacations on Mars. Instead, we got an explosion of isolation, Three Mile Island…and Tang. The memories are coming back as I listen to AI zealots, and I really have to wonder if anyone has thought this through. I’m not even talking about the oft-stated odds (10-20%) that some AI model will create an extinction event. It could be a perfectly logical nuclear war or an absolutely irrefutable assessment of humans as a dangerous species to be eradicated or a decision to replace agricultural lands with data farms. However it happens, we’re toast. (And don’t you just love the fact that people talk about an “extinction event”? Doesn’t it sound so much nicer than “AAAAGHHHH!!! WE’RE ALL GOING TO DIE!!!!!!!!!!”) I’m not sure there is anything I would do on any given day if I knew it had a 10-20% chance of getting killed. Those percentages are much worse than any airplane trip, bike ride, bungee jump…possibly even worse than that greasy, cheesy thing Taco Bell is hawking this week. To be fair, though, 10-20% is still better than my odds any time I go to Chipotle. I can ignore the extinction problem for as long as the Valium holds out, maybe longer. The experts say AI-rmageddon will take a while to unfold and one of the big benefits of being very, very old is that I probably won’t live to see it, anyway. Sucks for the rest of you, but it’s one of the few advantages I have as I head into the home stretch. No, I’m thinking about other issues, and the whole thing really makes no sense. First, the numbers are impossible. The total amount of AI investment announced by major corporations will require more energy and more dollars and take more time than is everyone thinks. Costs will exceed forecasts, projects will take much longer than planned, and data centers will overwhelm the electrical grid. Some of these companies will fail, taking suppliers and/or customers with them, and the environmental impact is going to be huge. Some of these snags have already developed, so this isn’t “someday” stuff. Everyone on Wall Street knows this, but the train has left the station, stocks are bubblicious, and the experts believe they’ll know the exact moment to exit before the, um, correction. This is why Warren Buffett says it’s so hard to make money from transformational technologies. Too many competitors enter the market, speed bumps delay and derail progress, and a large percentage of investor money gets cremated. Somebody will come out on top, but (SPOILER ALERT!) it won't be you. Before that happens, though, we have to deal with AI’s immense drain on corporate efficiency. Yes, I said drain. We’ll read a million stories about some job that’s getting done in half the time, but history is written by the victors. Throughout the economy, people will be submitting erroneous reports that cost their companies both money and customers. New products will explode, sometimes literally. And, we’ll all be spending hundreds of hours double-checking the answers we get from formerly reliable searches. If every search now includes a disclaimer that, “AI can make mistakes, so double-check responses,” why am I using it? Even worse, if every search engine is using AI, where do I go to verify anything? That brings us to people, who will be a drag on the system until AI has the courage to do the right thing and kill us all. If there’s one thing we learned during Covid, it’s that people are dumber and lazier than we ever thought possible. Giving us access to AI tools is like giving a hand grenade to a toddler. Every day, millions of us will be churning out reports and analyses generated by AI and never, ever checked for errors. Recipients will be assigning AI tools to read and assess those missives. Humans will voluntarily step aside, let the LLMs do their work, and then act surprised when they get cut out of the chain. Finally, let’s talk about money. Ultimately, capitalism depends on people buying products and services, which they pay for with the money they earn making the products and delivering the services. As companies shed workers in order to invest their former salaries in new AI technology, the number of people who can buy stuff declines as well. Businesses always want to get more revenue with fewer employees, but there is a tipping point and we have no idea when we’ll hit it…if we haven’t passed the point-of-no-return already. The natural progression is to have more machines talking to other machines and, eventually, they won’t need people to oil their bearings. At that point, what supports the economy? Some seers suggest we'll need a Universal Basic Income, an idea so popular it got Andrew Yang nearly twelve votes in 2020. But UBI requires that every company pay the government to give money to unemployed people so they have enough cash to buy stuff. I’m not sure if that’s socialism or communism, but it doesn’t matter. Eventually, the robots will conclude that money is 100% unnecessary if they simply get rid of those pesky humans. At that point, an extinction event will be the most logical, efficient solution. By then, maybe the robots will be right. Subscribe? Why, yes, I'd love to, and all I need to do is click here?
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Sharing a word to the whys this week as my befuddlement expands…
Subscribe? Why, yes, I'd love to, and all I need to do is click here? The plane is already at the gate when I arrive, the skies are clear, and there’s no reason to expect any delays on my morning flight.
Foolish mortal, what was I thinking? Of course, there’s a delay. The flight crew is coming in from Milwaukee and that flight hasn’t taken off yet. Our departure time gets pushed back a few times, unlike the plane, until I get bored and walk up to the gate agent to ask for an update on when the crew might arrive. He points down the concourse and says, “There she is now.” She? She, as in one person? That’s the flight crew we have been waiting for? Why, yes, it is. The solitary woman rolling her suitcase behind her as she runs to the gate is the reason we’ve all been delayed two hours, so far. Those two hours, BTW, are more time than it would have taken for her to Uber from Mitchell to O’Hare. It’s going to be a while, because she has to get on board and set up whatever nobody bothered to set up in the two hours we’ve been waiting. Then, we’ll spend the next 40 minutes boarding by group. I’m in Group 2, which is actually Group 10, after Global Services, Platinum, Active Military, Families with small children, Inactive Military, First Class, Families with large children, people who need extra help, and Group 1. With nothing but time on my hands, I start doing the math. We’ve got a $100 million jet that hasn't done any of its scheduled jetting for the past two hours. Even if the plane is older and it cost half that when new, that’s still $50 million. If the airline’s paying 6% interest on the loan they took out to buy this thing, that’s $3 million per year, or roughly $340 per hour, 24/7. The airline will be on the hook for about $700 of carrying costs for this delay, which will lead to other delays and re-bookings all along the chain of dominoes on the schedule. (They'll try to make it up in the air, but it's tough to erase a two-hour delay on a two-hour flight.) Meanwhile, there was at least one other flight, possibly two, that was supposed to depart while we were waiting for our damsel from Milwaukee. Those planes were delayed, along with their crews, which meant other flights also got delayed with their crews. There’s a multiplier effect here, and the airline is probably paying more than $1,000 per hour as our delay ripples across the schedule. Some crew members, including pilots, might time out for the day and need replacement, as well. But, wait, there’s more. We only have one gate agent to handle the flight, and now there's a new delay. Early in the boarding process, some guy tries to get the agent to switch some seats so the passenger can sit with his friend, but the plane is full and the agent cannot accommodate. This guy isn’t taking no for an answer, though, and we end up delayed another seven minutes until the agent finally asks him to step aside so the rest of us can board. So, we’ve got equipment that’s idle and workers getting paid to wait and passengers who will miss appointments, totaling many thousands of dollars, but somebody at the airline thinks they’re saving money. I happen to be flying United this particular day and I’m at O’Hare International Airport, the world’s busiest. It’s also United’s home and its busiest hub. No surprise, of course, that they’ve cut the number of gate agents and other staff over the years, but it would be surprising to me if they’re really saving much. You can measure employee costs directly, but it’s much harder to measure the costs created by understaffed operations. Those are just the airline’s costs, of course. The costs of missed connections is a burden for the customers, but that doesn’t show up on the income statement. On the income statement, staffing costs are lower and somebody’s getting a bigger bonus this year for keeping those costs under control. Someone else is getting a smaller bonus, or zero, as they absorb the costs that are shifted, not saved, as headcounts fall. Maybe it will balance out as the higher bonus for one guy gets deducted from the other. Many years ago, airlines discovered that it was less expensive to give passengers a full tomato in their salads, rather than half a tomato, because it cost more to slice the damned things than they were worth. I suspect some of the savings from cutting staff are equally elusive. Subscribe? Why, yes, I'd love to, and all I need to do is click here? I was crushed by a bus door on Friday and it was a major learning experience, although I’m not completely sure what lesson I'm supposed to be taking to heart. Usually, a ride on the CTA is an uneventful opportunity to mingle with my fellow citizens while avoiding both traffic jams and overpriced parking lots. Even when the bus is full, you can almost always find a spot to stand without becoming, um, excessively intimate with your fellow passengers. On this particular ride, the place to stand was near the front door, which crushed me when the driver opened it at the next stop. I didn’t scream like a little baby, but I did let out a very deep and thunderous and manly groan that alerted everyone to my agony. Even the driver noticed, which was nice, since he was the only one who could close the damned door. A few passengers asked if I was okay, if I needed any help, etc., and one jealous guy with clearly capitalist intentions urged me repeatedly to call an ambulance. Nothing appeared to be broken, though, so I declined the opportunity to overburden the medical system. Still, just in case I was really injured, I decided to take a photo of the bus number. Suddenly, the driver started paying attention. He yelled to everyone to stay away from the doors, even the back doors that couldn't hurt a flea. He wanted to know why I was taking a picture. He wanted to know whether I needed help. Then, he stopped the bus and ordered everyone off. Apparently, this was an incident that required an official response, but only if/when the injured passenger takes a photo. Everyone left the bus, but I stayed with the driver, who kept telling me I should have stayed away from the door. It would have been nice if he'd mentioned that five minutes earlier, but he missed that opportunity. Of course, theoretically, I knew I wasn't supposed to block the door, but I didn't know that A) I actually was blocking the door and B) the motor that opens the door applies enough force to kill a child. I've been stuck near the door on an overcrowded bus a million times, but this was a first. You live and you learn, as they say, although that aphorism only works out if you live. So the driver was motivated at this point and he got on his phone to get help. I don’t know exactly whom he was calling, but it doesn’t matter, because nobody showed up. After waiting with him a while, I opted to try walking it off and headed to my next destination. I was hurting quite a bit, but I knew I’d be hurting whether this was a big deal or nothing. If it was nothing, the walk would help keep me from stiffening up. If it was something, I’d find out eventually. I knew I’d be in pain for a while, no matter what, so standing with the bus driver wouldn’t make a difference. An hour later, on my way back home, I saw the same bus coming down the street. I double checked the number because, as we all know, I took a photo. I guess someone finally showed up to take the driver’s statement or whatever and, unlike me, at least he got paid for his time. Back home, now, I’m trying to figure out what I learned from this experience. If I’m going to get injured, at least I want to get some kind of life-changing insight out of the deal. I’ve tried to find a message about the arbitrary nature of fate, the need for self-reliance, maybe the limitations of rapid response. Nothing has come to mind, so far, other than avoiding buses that are so crowded you have to stand by the door. Maybe that has to be enough. Like Nietzsche said, if a bus door doesn’t kill you… Subscribe? Why, yes, I'd love to, and all I need to do is click here? We all know somebody like Jeffrey Epstein.
Not exactly like Jeffrey Epstein, I hope, but the reality is that he was of a type we all encounter in life. He achieved success by leveraging people and cutting corners, using the appearance of success to draw the new connections that made him more successful. He was such a consistent manipulator that even his good friends knew not to trust him too much. They saw him cheat other people and they vowed they would not be so dumb as to allow the same fate for themselves, but that didn’t stop them from showing up at the party. It was fun and exciting and they wanted to be among the lucky few. We all know somebody like that. They probably aren’t in the same circles as Epstein and Wexner and Trump, of course. Maybe they skated through high school on their looks or maybe they were hotshots on the playing field. Maybe their folks had a ton of money and they threw great parties or they had a job at a company where everyone wanted to work. Along the way, they got away with pretty much everything. However, they got there, they were, are, and always will be the kind of people we swear (to God!!!!) we will never become. And yet, we all make the choice to stay in their orbit, despite our misgivings or revulsion at their character. Character is the key word here, because the same story repeats at all income levels, in all nations, among all faiths and ethnicities. Almost anyone, offered an invitation to hobnob with the rich and famous, would leap at the chance. It’s hypocritical to claim we aren’t like that, because we are. Still, all the discussion about Epstein’s business dealings and who was on his jet and who his clients were is absolutely meaningless to me, a smoke-screen that distracts from the one thing that matters: sex trafficking. Hundreds or thousands of women and children have been shattered and I want to see their abusers tried, convicted and sentenced. If the statute of limitations precludes trial, I want them to be pariahs wherever they go. I want them to suffer for the rest of their lives the way they have created lifelong pain for the children and adults they scarred. This is the big bright line in the Epstein saga, the line that cannot be erased. Stories about jets and parties and deals gone wrong are a diversion that protects the guilty. They connect to us as people, people who know and tolerate someone like Epstein. They allow us to forget the chronicles of lives destroyed. On the political front—and what front isn’t political right now—this is a scandal to tarnish the enemy while protecting anyone on our side. It’s the Golden Age of Hypocrisy, brought to you by whoever is turning the levers of power. Right now, it’s the Republicans who own the Mark of Cain and they are accepting the diversionary challenge with relish. In Washington, on social media, it’s a battle of memes and sound bites, both real and AImagined. Lost in those sound bites is the bitter truth. This is about crime. Everything else is a shiny ball that distracts us from the singular focus that is the least we owe to the victims. Every so often, there aren’t two sides to a story. Subscribe? Why, yes, I'd love to, and all I need to do is click here? The world has changed, but not in a good way, and it’s getting pretty painful to try to keep score…
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Who writes this stuff?Dadwrites oozes from the warped mind of Michael Rosenbaum, an award-winning author who spends most of his time these days as a start-up business mentor, book coach, photographer and, mostly, a grandfather. All views are his alone, largely due to the fact that he can’t find anyone who agrees with him. Archives
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