Secrets of some other guy's success

Workplace productivity made simple, the meaning of a business license, and the tell-tale signs a business won’t exceed your expectations, among the incredibly brilliant insights you cannot find anywhere else in the universe this week….
 

1. Reading how someone else succeeded won’t make you more successful. Different person, different time, different circumstances, different aptitudes. Otherwise, exactly the same.
2. The political class and businesses have a vested interest in an uninformed citizenry, but businesses need to hire people, so they also have a vested interest in an educated workforce. For politicians, it’s more of a no-brainer.
3. I drove past a firehouse the other day and the signboard outside offered congratulations to an officer who had been with the same department for 25 years. After I thought about what it must be like to be in the same job at the same place for 25 years, I wanted to send him a condolence card.
4. Drivers, plumbers, lawyers, doctors…just because a person has a license, there's no certainty they know how to do the job.
5. If I can't reach a human being when I am trying to buy something, I know I’ll be stranded if there is a problem later.
6. If my call was important to you, you would pick up the phone.
7. Here’s a surefire way to boost workplace productivity by 20%. All we need is for everyone to respond to the last email, not the one from four days ago.
8. You gotta love shared workspaces; a hundred people working in one spot, all alone.